Customer is responsible for all shipping and freight charges, FOB seller’s warehouse. Orders are normally shipped by UPS. Seller will not be responsible for shipping delays caused by any carrier. Shipping Orders for in-stock items will be shipped by the next day. It is our policy to ship in-stock merchandise in 2-3 business days.  All weapons are custom built and will take 45-60 days to ship. At times, a weapon build will be delayed, due to back order of parts. If this is the case, Osprey Global Solutions will keep the customer informed of all delays and when the parts are expected to be available. When your order is shipped, you will receive an e-mail with tracking information included.  Orders can only be shipped within the US. Shipping rates are calculated based on weight, destination, and shipping service. Your final shipping and handling amount will be displayed before you place your order. Shipping charges may be billed separately on credit card orders.

Customer must notify Seller at time of purchase if a signature is required for residential deliveries. Seller is not liable for any lost or stolen goods that are delivered to a residence without requiring a signature.

If at the time of checkout, a mixture of in-stock and backordered items have been ordered, Osprey Global Solutions may ship twice on a single order. The first shipment will consist of in-stock items available at the time the order is placed. The second shipment will not occur until all backordered line items are in stock. Freight for the second shipment will be included and charged during the transaction made at the time of the first shipment.